Terms and Conditions

These are the Terms and Conditions for use of www.visitengland.com (‘the Site’) the website of VisitEngland, a statutory body incorporated under The Development of Tourism Act 1969 as the British Tourist Authority.

Terms used mean the following:

The/this Site = www.visitengland.com

We/us = VisitEngland

You = User of www.visitengland.com

Use of www.visitengland.com

All access and use of this Site is subject to acceptance of these Terms and Conditions. If you do not agree to these Terms and Conditions, you should cease use of the Site immediately.

We reserve the right to change these Terms and Conditions at any given time on the Site.

Access to the Site may be suspended temporarily or permanently and without notice at our discretion. Whilst we shall endeavour to ensure that the Site is available 24 hours a day, we will not be liable if for any reason the Site is unavailable at any time or for any period of time.

Accuracy of Information

Whilst we shall endeavour to ensure that all information on the Site is accurate, we cannot vouch that all information will be accurate and up-to-date at all times. The Site contains a large amount of data, and errors are likely to occur in tracking changes - for example, changes in dates and times of events. We therefore do not accept any liability for error or omission with regards to content of the Site.

Should you find any inaccurate information on the Site, please inform us and we shall correct it, where we agree, as soon as it is practicable to do so.

Part of this Site contains materials submitted to VisitEngland by third parties. It is the responsibility of these third parties to ensure that the materials submitted for inclusion on this Site comply with national and relevant foreign laws. We cannot guarantee the accuracy or reliability of this material and hereby disclaim any responsibility for error, omission or inaccuracy in the material or for any misinterpretation, loss, disappointment, negligence or damage caused by reliance on any material contained within the Site. We also cannot accept responsibility for any failure, or alleged failure in the delivery of the services referred to herein, or in the event of bankruptcy, liquidation or cessation of trade of any company, individual or firm referred to herein. You are advised to check with the establishment concerned.

We accept no responsibility for the content of any website to which a hypertext link from this Site exists. Such links are provided for your convenience on an ‘as is’ basis.

Our Liability

We shall not be liable for any damages arising in contract, tort, or otherwise from the use of or inability to use this Site, or any material contained in it, or from any action or decision taken as a result of using this Site or any such material.

Copyright Notice

Unless otherwise stated, the copyright and any other rights in all material on this site are owned by VisitEngland, a statutory body incorporated under The Development of Tourism Act 1969 as the British Tourist Authority. You are permitted to print and download extracts from this site on the following conditions:

  1. Use of documents and related graphics on this site is for information and/or personal, non-commercial use only;
  2. Any copies of these pages saved on to disk or to any other storage medium may only be used for subsequent viewing purposes or to print extracts for personal, non-commercial use;
  3. No documents or related graphics on this site are to be modified in any way;
  4. Graphics on this site are not to be used separately from the accompanying text;
  5. VisitEngland copyright notice (© British Tourist Authority 2003) must appear in all copies;
  6. No part of this site may be reproduced or stored in any other website without VisitEngland’s prior written consent.

Online Forms

Any information that you provide online, should it be a request for brochures or an email query is captured into our database. Primarily, the information provided is used to fulfil any queries and requests that have been sent to us, and also to keep you updated with news and promotions concerning Britain as your holiday destination, should you opt-in to receiving information from us. The gathered information also helps us to improve our website, by making it more personal for each individual user.

This information is confidential and is not passed on to our selected partners without your consent.

This privacy statement only applies to www.visitengland.com. Third party sites that are linked to from this site, are not covered by this statement. You should check the privacy policy for the site in question to determine how your information will be used when visiting that site.

* A statutory body incorporated under The Development of Tourism Act 1969 as the British Tourist Authority.

Registration on VisitEngland

You may access many areas of our Site without registering your details with us. Certain areas are only open to you if you register. The terms and conditions which govern information submitted by you to us and your use of the Site are governed by our Privacy Policy.

By registering here and creating your "VisitEngland Profile", you can access different services that are offered by us and You agree that:

            (1) You will keep your username and password safe, and will not share them with anyone.

            (2) You will not pass yourself off as someone else or create multiple, false accounts.

If you breach these or any of our other terms and conditions we reserve the right to close your account and, if we do so, we may close all accounts you have open in your name.

To deactivate your account please contact us and we will delete your account from our website and our database.

You can update your personal details (including your account and marketing preferences) by accessing your account at your VisitEngland.com [MO1] and making any necessary changes; this will update your details across all services that you have subscribed to.

Full details of the way in which we use cookies on our website and how we hold and process your information can be found in our Privacy and Cookie Policy.



There terms and/or your use of the Site shall be governed by and construed in accordance with English law and the English Courts shall have exclusive jurisdiction over any dispute which may arise.

Contact details

Sanctuary Buildings, 20 Great Smith Street,London, SW1P 3BT

T:+44 (0) 20 20 7578 1400

VAT Registration Number: GB 446 0885 32


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