Cookies Policy

Use of cookies

A cookie is a small text file which is placed onto your computer (or other electronic device) when you access our website. We use cookies and other online tracking devices such as event tags, action tags, Local Shared Objects (‘Flash cookies’) on this website to:

  • keep track of the items stored in your shopping basket and take you through the checkout process;
  • recognise you whenever you visit this website (this speeds up your access to the website as you do not have to log in each time);
  • obtain information about your preferences, online movements and use of the internet;
  • carry out research and statistical analysis to help improve our content, products and services and to help us better understand our visitor and/or customer requirements and interests;
  • target our marketing and advertising campaigns and those of our partners more effectively by providing interest-based advertisements that are personalised to your interests; and make your online experience more efficient and enjoyable.

The information we obtain from our use of cookies will not usually contain your personal data. Although we may obtain information about your computer or other electronic device such as your IP address, your browser and/or other internet log information, this will not usually identify you personally. In certain circumstances we may collect personal information about you—but only where you voluntarily provide it (eg by completing an online form) or where you purchase goods or services from us.

In most cases we will need your consent in order to use cookies on this website. The exception is where the cookie is essential in order for us to provide you with a service you have requested (eg to enable you to put items in your shopping basket and use our check-out process).

Consent (notification on home page)

There is a notice on our home page which describes how we use cookies and which also provides a link to our website privacy policy. If you use this website after this notification has been displayed to you, we will assume that you consent to our use of cookies for the purposes described in this website cookie policy and our website privacy policy.

Third-party cookies

We work with third party suppliers who may also set cookies on our website, for example Facebook, Twitter, YouTube, Hotjar, VWO, ShareThis and Adobe Flashplayer which we use to display video content. These third party suppliers are responsible for the cookies they set on our site. If you want further information please go to the website for the relevant third party. You will find additional information in the table below.

Description of cookies

The table below provides more information about the cookies we use and why:

Name of cookie

Owner

Purpose for the cookie

__utma                         

 Google Analytics

This cookie is typically written to the browser upon the first visit to our site from that web browser. If the cookie has been deleted by the browser operator, and the browser subsequently visits our site, a new utma cookie is written with a different unique ID. This cookie is used to determine unique visitors to our site and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure.

__utmc

Google Analytics

This cookie operates in conjunction with the utmb cookie to determine whether or not to establish a new session for the user. In particular, this cookie is not provided with an expiration date, so it expires when the user exits the browser. Should a user visit our site, exit the browser and then return to your website within 30 minutes, the absence of the utmc cookie indicates that a new session needs to be established, despite the fact that the utmb cookie has not yet expired.

__utmb

Google Analytics

This cookie is used to establish and continue a user session with our site. When a user views a page on our site, the Google Analytics code attempts to update this cookie. If it does not find the cookie, a new one is written and a new session is established. Each time a user visits a different page on our site, this cookie is updated to expire in 30 minutes, thus continuing a single session for as long as user activity continues within 30-minute intervals. This cookie expires when a user pauses on a page on our site for longer than 30 minutes.

__utmz

Google Analytics

This cookie stores the type of referral used by the visitor to reach our site, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link. It is used to calculate search engine traffic, ad campaigns and page navigation within our own site. The cookie is updated with each page view to our site.

__utmt_UA-28238209-1

 

Google Analytics

This cookie collects information about how visitors use our website. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to our website, where our visitors to our website have come from and the pages they have visited.  The information obtained does not identify anyone.

_gid
_ga

Google Analytics

This cookie collects information about how visitors use our website. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to our website, where our visitors to our website have come from and the pages they have visited.  The information obtained does not identify anyone.

uit
loc
di
dt
uid
_atuvc

Facebook/Twitter

These are "Add This" social media cookies. These cookies enable users, if they wish, to login to their accounts on social media sites such as Twitter or Facebook and share content from our websites with their friends. These cookies do not allow us access to your accounts or provide us with any confidential information relating to any of your accounts.

datr
locale
lu
lsd
reg_fb_gate
reg_fb_ref

sb

wd

fr

Facebook

These are third party Facebook cookies. These cookies enable users, if they wish, to login to their Facebook account share content from our websites with their friends. These cookies do not allow us access to your accounts or provide us with any confidential information relating to your accounts.

k
guest_id
auth_token_session
secure_session
pid
twll 

Twitter

These are third party Twitter cookies. These cookies enable users, if they wish, to login to their Twitter account share content from our websites with their friends. These cookies do not allow us access to your accounts or provide us with any confidential information relating to your accounts.

demographics
VISITOR_INFO1_LIVE
dkv
use_hitbox
ACTIVITY
recently_watched_video_id_list
PREF 

ID

SAPISID

APISID

APISIS

CONSENT

VISITOR

INFO1_LIVE

HSID

SSID

PREF

YSC

 

YouTube

These are third party cookies placed by YouTube videos we have embedded on the site. We do not control the setting of these cookies so please check the websites of these third-parties for more information about their cookies and how to manage them.

Flash cookies (also known as Local Shared Objects)

Adobe Flash

We sometimes display content, often videos or product tours, using Adobe Flash Player. Adobe uses Flash cookies (also known as Local Shared Objects) to help improve your experience as a visitor. Flash cookies are stored on your device in much the same way as the cookies described above, but they're managed differently by your browser.

If you wish to disable or delete a Flash cookie, see Adobe Flash Player Security Settings. Please note, that if you disable Flash cookies for Canon.co.uk you will be unable to access certain types of content on the site, such as videos.

__unam

ShareThis

The “__unam” cookie is set as part of the ShareThis service and monitors “click-stream” activity, e.g. web pages viewed and navigated, and time spent on pages.

We are advised that the ShareThis service only personally identifies you if you have separately signed up with ShareThis for an account with them and given them your consent.

_hjIncludedInSample

_hjMinimizedPolls

_hjUserId

_hjDonePolls

 

Hotjar

Hotjar is an analytics and feedback tool that we use to understand how our website is used and improve usability. Hotjar sets cookies to help us track behaviour across pages and to control visitor polls. The cookies carry no personally identifiable information.

_vwo_ds
_vis_opt_test_cookie
_vwo_uuid_v2
_vwo_uuid*

_vis_opt_exp_120_exclude

 

Visual Website Optimiser (VWO)

These cookies collect information about how visitors interact with the pages on the website. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form.  The information obtained does not identify anyone.

 

addthis.com

This provides sharing APIs for Facebook, Twitter etc. to drive social traffic.

MS CONV and MSANALYTICS, AID, MUIDB, DSID, IDE, MUIDB , MSCC (Bing) and Adwords Conversion (Google)

Bing

Google

These third party cookies allow us to identify which of our advertisements you have clicked on. Each individual advertiser uses its own tracking cookies and the data taken is not confidential or interchangeable.

19DSID, IDE

Google

These cookies are written by Google for the purpose of serving ads to users who have previously visited our site as they browse other websites on the internet. To opt out of customized Google Display Network ads click here.

 

How to turn off cookies

If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website. For further information about cookies and how to disable them please go to the Information Commissioner’s webpage on cookies: https://ico.org.uk/for-the-public/online/cookies/.

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