York Visitor Information Centre is good at people!
Everything it does has the customer in mind and each day they meet students, middle aged couples, elderly singles, families with toddlers, dogs and stroppy teens as well as lots of overseas, non-English speaking visitors wanting to ‘do’ York in a day! Between them, the staff speak nine languages and are supported by 30 dedicated volunteers. The visitors’ shop is kitted out with everything they need – advice on where to go, shop and eat as well as souvenirs, maps and ponchos for those damp days. They handle accommodation bookings, currency exchange as well as photocopying, printing and scanning; and its pre-purchased York Pass provides access to over 30 attractions and saves people pounds.
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