Here's a run down of this year’s Tourism Superstar finalists who have anything but ordinary jobs. Which one do you think deserves to be crowned Tourism Superstar of the Year? Pick your favourite and then place your vote below to help us find England's ultimate unsung holiday hero.
Rob has an in-depth knowledge and passion for Windermere and its unique boating heritage. Combined with an easy-going, friendly nature, he not only puts customers at ease but truly inspires and entertains them with fascinating facts and anecdotes about England’s largest natural lake.
John has converted a derelict Victorian Gun Battery into an international tourist venue, which identified Gosport as the home of global diving. His efforts paid off handsomely; the Museum recently reached the top six ‘Family Friendly Museums’ in the country (Telegraph newspaper), and also reached the top six in ‘Services with a Smile’ competition (local newspaper).
David has shown outstanding commitment to both his customers and his standard of work. David is always keen to welcome tourists arriving in the UK and since joining the Go-Ahead group of companies in 1999, he has regularly received written commendations from members of the public. David has also assisted Oxford Bus Company in securing numerous awards for our Heathrow and Gatwick airport express coach services. He has an infectious passion for his role, and this is evident in conversation with any of his peers.
As workhouse inmate, "Moaning Martha", Rachel engages and entertains visitors of all ages and abilities, sharing her passion for the rich heritage of Norfolk and the fascinating true stories from the workhouse. This summer, the grumpy ‘Martha’ led tours of the building for families, revealing its hidden histories, and she has created innovative games and activities to unlock more information.
Now in her 80s, Lilian is renowned for knowing everything worth knowing about the Cathedral and is passionate about sharing her love for Durham Cathedral and the surrounding area. She says the Cathedral is "the most wonderful place you could be and I’m more than delighted to tell people what a wonderful place Durham is."
Alex works tirelessly to put forest adventure at the centre of what makes the North East a fantastic tourist destination. He has championed mountain biking at Kielder Water & Forest Park resulting in the development of 106 miles of mountain bike trails, many of which he worked on in his own personal time. Always there to help and often very understated, he gives a lot of his own time to show people around the Park and to visit schools and voluntary organisations to tell the Kielder story.
Rose is as committed to Plymouth as she is to the Distillery itself. She helps bring new products to market, for example, visitors to the Plymouth Seafood Festival could take part in the 'Voyage of Discovery' – touring the Barbican to discover the fascinating heritage of Plymouth Gin collecting stamps with their Plymouth Gin Passport.
Aaron provides visitors with a warm welcome and providing advice on sustainable travel choices such as buses, trains, walking, cycling and even pony to get around the Isle of Wight. Aaron works from our Visitor Information Centre but also at key entry ferry ports to the Island and at bus terminals, train station, and tourist information points.
In her time working at Greenwich Pier Allison has worked her way up from Customer Service Agent to Manager and her passion in ensuring that she and her team create a fantastic experience for visitors and locals alike has never faltered. Allison is a true Ambassador of Greenwich. She shares her knowledge and top tips on what to visit to all and she does this with a big smile on her face, day in day out, whatever the weather.
Alongside working as hotel receptionist at Smiths Court since 1998, Diana has devised a circular coach tour of Thanet for coach groups staying at the hotel and giving commentary to highlight the diversity of the area. She also signed up as one of the first volunteer Greeters in Europe, has supported the tourism team in hosting a group of French teachers and helps out at local events.
Tracy delivers outstanding, engaging tours bringing the castle’s history to life dressed as Gypsy Elizabeth Boswell. She combines her tour guiding with being Duty Supervisor, Education Assistant and Staff Trainer, helping to run the attraction, deliver educational workshops and pass on her wisdom to new starters, ensuring their enthusiasm and customer service levels match her own high standards. She is an essential part of what enables Oxford Castle Unlocked to operate.
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