Terms and Conditions
These are the Terms and Conditions for use of www.visitengland.com (‘the Site’) the website of VisitEngland, a statutory body incorporated under The Development of Tourism Act 1969 as the British Tourist Authority.
Terms used mean the following:
The/this Site = www.visitengland.com
We/us = VisitEngland
You = User of www.visitengland.com
Use of www.visitengland.com
All access and use of this Site is subject to acceptance of these Terms and Conditions. If you do not agree to these Terms and Conditions, you should cease use of the Site immediately.
We reserve the right to change these Terms and Conditions at any given time on the Site.
Access to the Site may be suspended temporarily or permanently and without notice at our discretion. Whilst we shall endeavour to ensure that the Site is available 24 hours a day, we will not be liable if for any reason the Site is unavailable at any time or for any period of time.
Accuracy of Information
Whilst we shall endeavour to ensure that all information on the Site is accurate, we cannot vouch that all information will be accurate and up-to-date at all times. The Site contains a large amount of data, and errors are likely to occur in tracking changes - for example, changes in dates and times of events. We therefore do not accept any liability for error or omission with regards to content of the Site.
Should you find any inaccurate information on the Site, please inform us and we shall correct it, where we agree, as soon as it is practicable to do so.
Part of this Site contains materials submitted to VisitEngland by third parties. It is the responsibility of these third parties to ensure that the materials submitted for inclusion on this Site comply with national and relevant foreign laws. We cannot guarantee the accuracy or reliability of this material and hereby disclaim any responsibility for error, omission or inaccuracy in the material or for any misinterpretation, loss, disappointment, negligence or damage caused by reliance on any material contained within the Site. We also cannot accept responsibility for any failure, or alleged failure in the delivery of the services referred to herein, or in the event of bankruptcy, liquidation or cessation of trade of any company, individual or firm referred to herein. You are advised to check with the establishment concerned.
We accept no responsibility for the content of any website to which a hypertext link from this Site exists. Such links are provided for your convenience on an ‘as is’ basis.
Our Liability
We shall not be liable for any damages arising in contract, tort, or otherwise from the use of or inability to use this Site, or any material contained in it, or from any action or decision taken as a result of using this Site or any such material.
Copyright Notice
Unless otherwise stated, the copyright and any other rights in all material on this site are owned by VisitEngland, a statutory body incorporated under The Development of Tourism Act 1969 as the British Tourist Authority. You are permitted to print and download extracts from this site on the following conditions:
a. Use of documents and related graphics on this site is for information and/or personal, non-commercial use only;
b. Any copies of these pages saved on to disk or to any other storage medium may only be used for subsequent viewing purposes or to print extracts for personal, non-commercial use;
c. No documents or related graphics on this site are to be modified in any way;
d. Graphics on this site are not to be used separately from the accompanying text;
e. VisitEngland copyright notice (© British Tourist Authority 2003) must appear in all copies;
f. No part of this site may be reproduced or stored in any other website without VisitEngland’s prior written consent.
Privacy Policy
VisitEngland* is committed to protecting your privacy as a user of our website www.visitengland.com , and the confidentiality of any personal information that you may provide us with during your visit to the Site.
VisitEngland abides by the Data Protection Act of 1998 (see www.ico.gov.uk) and complies with its provisions to ensure that any data you provide is treated accordingly.
Information is gathered automatically by the web server, through the use of cookies on the Site, and also from your interaction through online requests for brochures as well as the submissions of online forms.
General information that is collected by the web server and which does not require any input on your part, apart from to log on to the Site, is data such as:
- type of browser
- operating system
- IP address
- domain name
Cookies and You
A cookie is a text-only string that is entered into the memory of your browser by our web server. The use of cookies enables our website to store information on your machine so that it can be retrieved at a later date. This is done so that we can monitor the number of people visiting our Site and to determine the country of origin of specific users. It also gives us the ability to personalise the site according to your requirements so when you next log on, you will be able to enter a user ID and continue planning your trip to Britain without having to state your preferences each time you visit.
If you do not wish to accept new cookies or wish to disable cookies altogether, you can set your browser accordingly using its menu bar. However the Site will then be unable to offer you a personalised service.
Our use of cookies
Cookies for improving service
Google Analytics sets cookies to help us accurately estimate the number of visitors to the website and volumes of usage. This is to ensure that the service is available when you want it and fast.
Name: _utma
Typical content: randomly generated number
Expires: 2 years
Name: _utmb
Typical content: randomly generated number
Expires: 30 minutes
Name: _utmc
Typical content: randomly generated number
Expires: when user exits browser
Name: _utmz
Typical content: randomly generated number + info on how the site was reached (e.g. directly or via a link, organic search or paid search)
Expires: 6 months
Name: EE3ID
Typical content: randomly generated number
Expires: 17 March 2016
Name: EEnglandID
Typical content: randomly generated number
Expires: 22 March 2016
Name: JSESSIONID
Typical content: randomly generated number
Expires: when user exits browser
Name: BC_BANDWIDTH
Typical content: randomly generated number
Expires: when user exits browser
Name: SS_X_JSESSIONID
Typical content: randomly generated number
Expires: when user exits browser
For further details on the cookies set by Google Analytics, please refer to the Google Code website
Cookies for commenting on our blog (hosted by TypePad)
Name: _qca_[random number]
Typical content: randomly generated number
Expires: 18 January 2038
Name: _utma
Typical content: randomly generated number
Expires: 2 years
Name: _utmb
Typical content: randomly generated number
Expires: 30 minutes
Name: _utmc
Typical content: randomly generated number
Expires: when user exits browser
Name: _utmz
Typical content: randomly generated number + info on how the site was reached (e.g. directly or via a link, organic search or paid search)
Expires: 6 months
Online Forms
Any information that you provide online, should it be a request for brochures or an email query is captured into our database. Primarily, the information provided is used to fulfil any queries and requests that have been sent to us, and also to keep you updated with news and promotions concerning Britain as your holiday destination, should you opt-in to receiving information from us. The gathered information also helps us to improve our website, by making it more personal for each individual user.
This information is confidential and is not passed on to our selected partners without your consent.
This privacy statement only applies to www.visitengland.com. Third party sites that are linked to from this site, are not covered by this statement. You should check the privacy policy for the site in question to determine how your information will be used when visiting that site.
* A statutory body incorporated under The Development of Tourism Act 1969 as the British Tourist Authority.
VisitEngland’s Social Media Platforms
Welcome to VisitEngland’s social media estates (Facebook/Twitter/YouTube/Flickr). By continuing to use some/all of the platforms, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy, govern VisitEngland’s relationship with you in relation to these platforms. If you disagree with any part of these terms and conditions, please do not use the platform of choice.
The use of these social media platforms is subject to the following terms of use:
• The content of any page is for your general use only. It is subject to change without notice.
• VisitEngland reserves the right to remove any posts it deems offensive, discriminatory, unlawful or which it classifies as commercial or spam.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered under this social media profile for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this social media platform is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• In the terms of use, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to our website, for whatever purpose.
• By posting material and uploading images on to VisitEngland social media platforms, including but not limited to Facebook, Twitter, YouTube and Flickr, you are giving us permission to use them for the purpose of promoting England and VisitEngland both commercially and non-commercially. Our uses will include but will not be limited to: our websites and those of our partners, advertising campaigns, press features, video content and printed content. We will credit the photographer of uploaded images. By uploading images to the Site and the VisitEngland social media platforms you waive the right to demand a fee for the use of your image.
• Posts in relation to VisitEngland’s social media profile which are of an unauthorised nature may give rise to a claim for damages and/or be a criminal offence. Accordingly you agree to indemnify and hold VisitEngland, its affiliates, officers, agents, co-branders and other partners, and employees harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of material and images you post and upload onto VisitEngland’s social media platforms.
• VisitEngland’s social media profiles may include links to other websites; these links are delivered for your convenience to provide you with further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of the Site and any dispute arising out of such use of the Site is subject to the laws of England.
Contact details:
VisitEngland
1 Palace Street
London SW1E 5HX
T:+44 (0) 20 20 7578 1400
F:+44 (0) 20 20 7578 1401
VAT Registration Number:GB 446 0885 32
