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For Tourist Information Centres

Tourist Information Centres (TICs) are one of the stalwarts of the English tourist industry and are traditionally the first point of contact for thousands of tourists and visitors every year who rely on them for up-to-date information and advice on what to see and do on their trips. 

Here we have gathered a wealth of resources to support you in your crucial role in helping to meet the aims of the Strategic Framework for Tourism’s bid to grow the visitor economy, as outlined in the Visitor Information Strategy below.

And find out more about our Vocal Locals project to assist you in embracing social media and our Official Partners scheme, which aims to widen the visitor information network to include franchise arrangements with new providers. 

About Tourist Information Centres

Visitor Information Strategy

Visitor Information Strategy

Information about VisitEngland's vision and strategy to help boost tourist and visitor information provision in England's tourism industry.

Explore Destinations and Tourist Information Centres

Get information and contact details for Tourist Information Centres around England.

Visitor Information Audit

Read our report on an online audit we carried out on tourist information centres in 2013.

Guidelines for Tourist Information Providers

As part of our commitment to champion excellence in customer service on the English tourist landscape, we have developed guidelines for organisations operating, or thinking of operating, a tourist information service.

VisitEngland Official Partner Programme

Our Official Partner Programme aims to expand the delivery of high-quality visitor information through franchise arrangements with businesses and other information providers.

Campaigns and Projects

Alternative Delivery Models

Alternative Delivery Models Case Study

Report exploring various alternative approaches to providing tourist information to visitors.

Waterstone's partnership

Waterstone's Partnership

An innovative partnership with Waterstone's bookstores to provide visitor information services in their stores.

Vocal Locals Outline for Destinations

Social Media Outline for Destinations

Vocal Locals is an initiative to help destinations embrace social media and new technologies to engage with a wider audience.

Greeter Schemes

Greeter schemes are a popular way of harnessing the power and passion of local enthusiasts to help deliver visitor information.

Latest Twitter updates


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