Accurate and detailed information on a venue’s facilities and services, specifically in relation to accessibility, is of particular importance to people with access needs (older people, disabled people etc.). Many people need this information to help them decide if a business is suitable for them or not. Without this information it can be hard to choose where to stay, visit and eat.
The recognised way for tourism businesses to provide this information is by writing an Access Statement and making it available to all potential customers. An Access Statement is a marketing opportunity that can help broaden the appeal of your business. It can also help you to meet your obligations under the Equality Act 2010 and is a minimum requirement of VisitEngland’s quality schemes.
We provide a free online Access Statement Tool to guide you through a clear four step process to produce an Access Statement. Before getting started, read the frequently asked questions and check out the best practice and real examples.